There is an ongoing battle between the online retailers and brick and mortar stores. Countless customers are enjoying the convenience of shopping online, which has made the ecommerce business boom.
According to a research it is indicted that the global business to consumer ecommerce market will increase by more than 20% in 2015. Many industry analysts have predicted that there will come a time when the online business will surpass the brick and mortar stores.
According to a study, it is found that convenience is the major considerable factor when it comes to shopping online. Customers don’t need to spend more time online to get the items they need in a streamlined manner. In reality, an average shopper spends only 25 minutes to get the shopping done, whereas a brick and mortar store can take up to more than 45 minutes, also considering its location and travelling.
Besides this, the online customers get to access a considerable amount of data about their customers, for instance, their buying history, wishlist and other behavioral information. This helps the retailers to provide a customized experience through product recommendations and suggestions, delivering an excellent user experience and encouraging them to buy more related products.
Ecommerce companies have a number of online channels to keep in touch with their customers and keep them engaged. Also, ecommerce stores provide unlimited opportunities to market their business, like leveraging social media and specialized email promotions. Today, the users even make purchases from their mobile devices which give the retailers even more opportunities to take their business to the next level.
With so many technological evolutions today, the world has become more digital than ever, providing the convenience and ease of shopping while in the comfort zone, without having to travel or stand in a long queue. This experience is predicted to enhance more to provide the best customer service to its potential target audience and gain popularity.
View more information on Outsourcing E-commerce Entwicklung India, Magento Entwickler and Magento Spezialist. This expertise of the author has really been appreciated by viewers.
According to a research it is indicted that the global business to consumer ecommerce market will increase by more than 20% in 2015. Many industry analysts have predicted that there will come a time when the online business will surpass the brick and mortar stores.
According to a study, it is found that convenience is the major considerable factor when it comes to shopping online. Customers don’t need to spend more time online to get the items they need in a streamlined manner. In reality, an average shopper spends only 25 minutes to get the shopping done, whereas a brick and mortar store can take up to more than 45 minutes, also considering its location and travelling.
Besides this, the online customers get to access a considerable amount of data about their customers, for instance, their buying history, wishlist and other behavioral information. This helps the retailers to provide a customized experience through product recommendations and suggestions, delivering an excellent user experience and encouraging them to buy more related products.
Ecommerce companies have a number of online channels to keep in touch with their customers and keep them engaged. Also, ecommerce stores provide unlimited opportunities to market their business, like leveraging social media and specialized email promotions. Today, the users even make purchases from their mobile devices which give the retailers even more opportunities to take their business to the next level.
With so many technological evolutions today, the world has become more digital than ever, providing the convenience and ease of shopping while in the comfort zone, without having to travel or stand in a long queue. This experience is predicted to enhance more to provide the best customer service to its potential target audience and gain popularity.
View more information on Outsourcing E-commerce Entwicklung India, Magento Entwickler and Magento Spezialist. This expertise of the author has really been appreciated by viewers.